Went into the Glasgow Branch of Jaeger today and truly they have some lovely stuff. The store is beautifully laid out and the staff were friendly but not pushy. I liked a gorgeous grey cocoon coat and a sheer snake print blouse but none of the stock on display went above a size 16. I plucked up the courage to ask if they carried anything in an 18 and when the assistant on the front desk checked and said that yes in fact the blouse I liked was available in the storeroom. What I assumed to be the manageress then chipped in with the usual "we only have space to display so much" excuse. If this is the case why is it always the biggest size left behind? I interpret this as purely another way to humiliate larger customers by making them asking for assistance. Plus if noone knows the stuff is there it dosen't get sold so Jaeger can say in future there is no point selling it. This makes me soooo angry. I didn't try the blouse but I may go back for it. I think with a pair of heels and my Marina Rinaldi jeans this would be an excellent winter going out outfit. Grazia have a 20% off coupon for Jaeger in this week's edition which would make a good dent in the price. I'll think on it for a couple of days.
As a follow up I emailed Jaeger's customer service to ask if it was their policy not to display larger sizes and I tried to tell them why this is so discouraging. Their response was to tell me that they phoned the Glasgow store and spoke to the manageress about it. Crivens-now they will hate me in there. How can I possibly go back?
Roll with the Punches
2 days ago