Wednesday, 11 March 2009
Cast aside your Principles
So farewell then Principles. The last remaining stores of this UK and Irish based chain are fast disappearing and so there is one less place that I can go to search for something that might just fit. I went into the Glasgow Braehead branch today and bought myself this cardi more for old times sake rather than anything else. My version is in a citrussy green and there is detail on the shoulders and sleeves which the pic does not capture. Shopping there was, as always, a maddening experience. Some of the stuff on sale was lovely including some really edgy deconstructed tailoring and some funky silk throwback 80's batwinged tops. However there was much arbitrariness in the sizing. Principles has never put sizes on hangers so you have to go through the swingtags painstakingly looking for what might be there in your size. Some stuff stops at 16 some at 18 and a tiny proportion at 20, but you could never rely on sales staff to help you with this and I certainly would not have pulled them up on this today. Similarly some starts at 8 and some at 10 so there is a lack of consistency at both ends of sizing.
This stuff just drives me crazy-where is the economic sense in making it a challenge for people to find what they want. Good layout of stock and knowleable staff should be nursery stuff for retailers nowadays but it is still ignored. Sorry about the rant I'm feeling very grumpy about this. I wish Principles were staying so I could post their head office with my complaints. Oh well