Friday, 27 August 2010

Spot the Difference

See if you can spot the difference between these two rather elegant , workaday pairs of black trousers

Struggling? Well the pair on the left is an image from the new Gap.eu website which finally allows Gap lovers the chance to buy their full range online in the UK. The pair on the right is from the US site Gap.com These are exactly the same trousers but sizing on the UK site only goes up as far as (US size) 14, roughly a UK size 18, while on the US site sizing goes up to a 20, which is the equivalent of a UK size 24.

Can anyone explain the reason for this disparity to me? Is it madness, rudeness, negligence, ignorance or stupidity on the part of the retailer?  These are exactly the same trousers people, made in the same factory. Pah!   

I contacted Gap.eu's customer service about this issue and recieved the following response. Its hardly an explanation.

"We appreciate the time you've taken to contact us about our current size selections at gap.eu.  Unfortunately, we do 
not know when we will be offering additional sizes in the future. We sincerely apologize for any disappointment this may cause."

I would ask anyone who take the time to read this post and agrees that this policy is unfair leaves a quick message on their website. Things will only change if they can be persuaded that public opinion is against them,

1 comment:

fatgirlslikeniceclothestoo said...

I will definitely be contacting them. Start the revolt!